Privacy Policy

Introduction

This privacy policy explains how FloatFlna Auto Spa collects, uses, retains, and protects personal information when you interact with our online platform. We are committed to maintaining your privacy in compliance with applicable data protection laws, including GDPR principles where relevant.

Information We Collect

We collect personal information you provide when you contact us, request services, or subscribe to communications. This may include your name, email address, phone number, vehicle details, and optional notes.

• Service requests and booking details.
• Communications or feedback submitted through our contact channels.
• Automatic data such as IP address, device type, and browsing behavior via cookies.

How We Use Information

The information we collect supports our ability to:

• Respond to inquiries, schedule appointments, and provide service updates.
• Improve our site functionality, personalize user experience, and ensure a secure environment.
• Communicate promotions, newsletters, or operational changes when consent has been provided.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance performance and analyze usage patterns. You may manage cookie preferences through your browser settings. Essential cookies ensure basic functionality, while analytics cookies help us understand visitor behavior.

Sharing and Disclosure

We do not sell your personal data. We may share information with trusted service providers who assist with bookings, marketing, analytics, and security. Any third party must comply with confidentiality obligations and process data only for the purposes we specify.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction.

Your Choices

You may request access, correction, or deletion of your personal data, or opt out of marketing communications by emailing info@floatflna.icu. We will respond within a reasonable timeframe consistent with applicable law.

Contact Us

If you have questions about this privacy policy or our practices, contact FloatFlna Auto Spa at 1500 Woodbine Ave, East York, ON M4C 4G9, Canada or via email at info@floatflna.icu.